FAQ and Contact

1. What is quartz? Quartz is a crystalline form of silicone diode and second most common mineral found on this planet. It is found typically in igneous, metamorphic, and sedimentary rocks, colored by impurities found within it, such as in amethyst, citrine, and cairngorm. Quartz is both plentiful and durable, used in production in diverse ways from electronics to building materials

2. Do quartz countertops stain easily? Due to the durability and special type of resins mixed within the quartz during production, quartz countertops are resistant to stains. They are a nonporous surface, which means staining substances do not settle in small pores, causing discoloration.

3. Do quartz countertops scratch easily? Quartz is among the most durable counter surfaces you can purchase, and they are scratch resistant under normal usage. It is not indestructible, as any surface can be damaged with extreme abuse, however quartz is durable and withstands well in normal usage. To keep its shine and luster, a cutting board is recommended when using knives.

4. Are quartz countertops easy to maintain? Quartz is a low maintenance countertop, unlike granite which typically requires a new protective top coat at least once a year. These surfaces never need to be sealed, unlike some natural stone options.

5. Are quartz countertops porous? No. Quartz countertops are nonporous, thus bacteria and other substances cannot get into the surface.

6. Is quartz resistant to heat? Quartz is better at resisting heat in comparison to laminate surfaces like Formica, but when compared to granite or other stone countertops, quartz is not as heat resistant and care should be used. The resin component of the Quartz surfaces makes it vulnerable to direct heat like placing hot pans directly from the oven etc. Trivets and hot pads should be used for hot pans or hot hair tools in the bathroom to keep quartz looking its best.

7. Are there any chemicals or cleaners to avoid on quartz? We recommend using cleaning products with a pH between 5-8, as products outside this range may damage the surface. Cleaning products such as oven grill cleaners, floor strippers, toilet bowl cleaners, oil soaps, tarnish removers, furniture cleaners, drain products, etc. could be damaging to your countertop. If your surface accidentally is exposed to any of these potentially damaging products, rinse with water immediately.

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